Parts of the UK are forecast for snow and ice over the weekend. We have put together some useful contact information for you, if you have been affected and need help or to report a claim. Our branches are open and are there to help and advise you if you need more information. Our social media team are also picking up messages on Facebook and Twitter.

Find your local branch by searching a postcode and selecting your preferred branch where you will find the contact details and opening hours. 

Motor

Please contact your branch during normal branch opening hours. Outside of these hours, please visit our out of hours claim page here.

Home

Please contact your branch during normal branch opening hours. Outside of these hours, please visit our out of hours claim page here.

If you purchased Home Emergency cover, please be advised that call waiting times to our Home Emergency line managed by DAS may be longer than normal. Vulnerable clients will be prioritised. You can also email supplychainmanagement@das.co.uk between 9.00 am & 5.00 pm (skeleton staff over the weekend) (details required: Home Emergency Scheme Number, policyholders name and 1st line of address, contact telephone number for the policyholder, nature of claim).