Who we are
This page provides everything you need to know when deciding whether or not to come and work with us. It will give you a good idea of who we are, how the business has developed and more excitingly where we are going! You can also get a view of what it is like to work with us from some of the people who already do.
What we do
From our numerous high street branches, we believe that we do things a little differently to other insurers. We provide the personal touch that's so often missing from today's comparison websites and call centres. We've been doing this since we were founded in the 1960s and over half a million policy holders now come to us for just about every kind of insurance.
We understand that customers don't want to spend ages putting their life story into a website in return for a quote. We also know that nobody likes plodding through reams of terms and conditions trying to make sense of their insurance policy. At A-Plan, we make sure they don't have to, with a 900-strong team of advisors who are there to explain, advise and support, from quote to claim.
And that's where you fit in. As a member of the A-Plan team, you'll provide the outstanding client service that makes us who we are - and you'll be rewarded with a supportive environment that will enable your insurance career to flourish.
We believe that the strength of our people is key to our future growth, and we'll do everything we can to help you get your career to where you want it to be. With our superb training scheme, you should be able to achieve the CII Certificate of General Insurance in your first year with us. With ambition and potential, you could even reach Branch Manager level within three years.
It says a lot about A-Plan that our Branch Managers have been with us for an average of 17 years, and all of these have been promoted from within A-Plan.
In the commercial arena A-Plan is focused on providing top drawer service to the local business community. Each and every business, regardless of size, deserves to be treated individually, and not be farmed off to a call centre hundreds of miles away. Our commercial footprint is growing within our branch network, and significant career opportunities are there for those who are prepared to go the extra mile.
We are committed to giving you the support to enable you to excel at A-Plan, to develop your career and be the best that you can be.
We believe that we are going places! Our branch network continues to grow and as you will see, we now have over 80 branches - more recently opening in Peterborough, Bury St Edmunds and Kingston upon Thames. Even if we don't have a location close to where you want to work please keep an eye on us for the future.
Our Staff Say...
Autumn Neeson, 5/1/2015
A-Plan is amazing and definitely the best career move
Eric Flitter, 5/15/2015
There is always something to learn and always people around to help you develop
Edyta Wszeborowska, 5/27/2015
There is a culture of huge respect amongst everyone. We all listen to others' ideas so that we can try to improve the business. We are like one big family
Maurice Fitzgerald, 5/24/2016
A really lovely place to work
Terri Kenneally, 2/1/2017
The training Induction I received from Rachael was very informative, great attention to detail and all questions were answered promptly. I liked the fact it was very interactive with lots of different exercises. With members from different Branches in attendance I was able to build great relationships and following the training I felt comfortable moving on to the shop floor and taking calls!