We know insurance, and we get to know you
Your circumstances and your requirements can have an effect on the prices you pay for insurance products. By talking with you — in one of our high street branches or over the phone — we can understand the specifics of your insurance needs and match them with the insurer that’s best placed to provide that cover, at the right price. Personal, tailored, great value cover.
Taking the hassle out of insurance
You don’t need to lift a finger. With a panel of more than 40 top insurers, our experienced team finds the cover that’s truly tailored to your personal requirements. Leave the legwork to us. Simple, convenient and efficient.
The personal approach
Buying insurance has become an impersonal experience. Call centre handlers are on a schedule, so can’t build up a relationship with you. Comparison websites expect you to do all the work and you can’t always be completely sure that the cover meets your specific needs.
If you have a home, vehicle or other item that is out of the ordinary it can be very hard to be sure you’ve bought the right product for your requirements.
A-Plan is different. we’ve been providing a personalised service to over 600,000 clients since the 1960s. We have over 80 high street branches, no telephone scripts or automated call management systems, no complicated online forms to fill in and definitely no jargon filled pages of website to trawl through.
We are proud that the majority of our clients renew with us year after year and so many new clients come to us from the recommendation of our existing ones.
Tell us about your niche
With more than 50 insurance products available, we provide so much more than normal insurance companies and brokers. From home insurance to horse-box; commercial cover to kit cars. We have access to a range of mainstream and niche insurers, who offer the full breadth of policies to cover your every specialist requirement. Flexible. Bespoke. Personal.
Impartial, independent experts
From home insurance to horse-box; commercial cover to kit cars. Our advisors don’t earn commission. Their independence ensures they are focused on you. Understand your individual needs and finding the perfect cover for you is their number one priority. Delivered with a friendly, approachable and truly personal touch. Dependable. Experienced. Dedicated.
Our Terms of Business
Quotes and policies for:
- Life Insurance
- Family income benefit insurance
- Unemployment, Accident and Sickness insurance
are arranged by our associate company A-Plan Assurance. A-Plan Assurance is a trading style of Assured Futures Ltd which is authorised and regulated by the Financial Conduct Authority (FCA). Office address: Ellenborough House, Wellington Street, Cheltenham, GL50 1AP.
A-Plan Insurance is a trading style of A-Plan Holdings.A-Plan Holdings is Authorised and Regulated by the Financial Conduct Authority (FCA registration number 310164). You can confirm our registration on the FCA website, https://register.fca.org.uk/.
Our registered office: 2 Des Roches Square, Witney, OX28 4LE. Registered in England. Registration number: 750484.
A-Plan provides insurance cover for residents of England, Scotland and Wales only. This website is governed by the laws of England and Wales. Maximum call charges for 0845 and 0844 numbers are 3p per minute, and 0800 numbers are free from a BT landline. Calls from other networks and mobiles may vary, please check with your service provider. *Terms and conditions apply and are available on request.
Making a complaint
We work hard to provide our clients with a first class service. If you are not happy with any aspect of the service you have received, we would like to know and will do all we can to resolve the situation. In the first instance, please contact your local Branch Manager, who will try to resolve matters for you or you can email us on firstname.lastname@example.org.
We act on behalf of insurance companies or Lloyd's syndicates: the complaint procedure that will apply depends on whose behalf we act. To identify which procedure applies to you, please refer to your policy wording. If you have any doubt on which procedure applies to you, we will be happy to help.
Modern Slavery Act Transparency Statement
This statement is made pursuant to S54(1) of the Modern Slavery Act 2015 and sets out the steps the Company has taken during the financial year 1st March 2016 to 28th February 2017 to ensure that slavery and human trafficking is not taking place in our supply chains or in any part of our business.
Mrs Goldberg, 09.11.2017
I must say, what a real pleasure it was to deal with you today, somehow, I thought we had completely lost great customer service in this country totally, until today. My experience today revived my feelings of there still being some amazing companies providing amazing customer service out there. Thanks!
Mr Hudson, Andover, 25.10.2017
I have now put 3 different insurances with A-Plan - Van, Car and Public Liability - and I will most likely put ALL my insurance needs with them. I have dealt mostly with the Andover office, and Scott in particular has been THE most helpful and friendly insurance guy I've ever come across. The service is excellent, and they have so far saved me £hundreds on those 3 policies alone.
Ms Cole, Ipswich, 03.07.2017
Your representatives were interested and asked questions that were relevant to ME, thus I believe they got me the best cover for my needs and at a price I can afford, quickly, efficiently and pleasantly.
Mrs Caulfield, Beaconsfield, 01.07.2017
The gentleman I dealt with was an extremely professional person in terms of his product knowledge and also was very informative as to other products provided by A-Plan. This is the first time I have dealt with this organisation and without a doubt would happily recommend it to friends.
Mr Mill, Maidstone, 29.06.2017
I used A-Plan insurance for my contents,and car, I have found them extremely helpful and easy to talk either on the telephone or in my local branch I would highly recommend them to all of my family and friends.